Automatic Care Reminder Schedule
Time for the first weekly vacuum & rotation check. Your sofa is settling in beautifully!
Check leg bolts and retighten frame joints — keeps everything rock solid.
Consider a professional deep clean to keep your premium fabric fresh.
Annual care milestone! Full inspection + deep clean recommended. We are here for you.
Reminders are delivered automatically via WhatsApp to the number on your order. You can pause them anytime by contacting concierge.
Daily & Weekly Care Tips
Weekly Vacuum & Brush
Vacuum your sofa weekly with a soft brush attachment to keep dust out of the fabric weave. Rotate loose cushions weekly to distribute wear evenly.
Blot — Never Rub
For spills, blot immediately with a dry, clean cloth. Rubbing pushes stains deeper into the fabric fibres and damages the weave.
Avoid Direct Sunlight
Prolonged direct sunlight can fade premium fabrics. Use sheer curtains during peak daylight hours to protect colour depth.
Tighten Joints & Legs
Check leg bolts and frame joints every 3 months and retighten with the allen key included in your delivery kit.
Professional Deep Clean
Book a professional deep clean every 6–12 months. We offer a discounted re-clean service for Custom Furniture Store customers.
Seasonal Fabric Care
In humid months, use a dehumidifier in the room and fluff cushions after long usage to keep the fill in perfect shape.
Need a spare part or repair?
Custom Furniture Store offers a 10-year frame warranty and a lifetime cushion-refill program. Our craftsmen can source or replace any component.
WhatsApp Care Team