Question 1

Can I customize the dimensions, fabric, and foam of my sofa at Royal Furniture Mall?

Accepted Answer

Yes, Royal Furniture Mall in New Delhi specializes in 100% bespoke sofa manufacturing. You can tailor width, seat depth, premium fabric choices (velvet, boucle, linen, chenille, leatherette), high-resilience foam densities (32D to 50D HR), and wood frame specifications with instant, transparent pricing.

Question 2

How does live factory stage photo tracking work for my sofa order?

Accepted Answer

Every customer order at Royal Furniture Mall is tracked across 7 live workshop stages: Cutting, Frame Making, Foam Fitting, Fabric Stitching, Quality Check, Packing, and Dispatch. Factory craftsmen scan your sofa and upload real-time inspection photos so you see your sofa being built step-by-step from your mobile phone.

Question 3

What payment terms and advance deposits are required?

Accepted Answer

We accept secure payments via UPI (Google Pay, PhonePe, Paytm, BHIM) and Razorpay. Orders can be started with an advance deposit (e.g. 30%), with the balance payable upon factory stage photo verification and dispatch approval.

Question 4

Does Royal Furniture Mall deliver custom sofas to homes in New Delhi, Delhi?

Accepted Answer

Yes, Royal Furniture Mall provides direct doorstep delivery and assembly across New Delhi, Delhi, and surrounding areas with specialized protective multi-layer packaging and white-glove setup.

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